Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsPurifas
Purifas is a trailblazing, multi-award-winning hygiene company, founded by visionary Australian physiotherapist Ibrahim Samaan. Our mission? To revolutionise healthcare by reducing the spread of infections and elevating the therapy experience for both therapists and clients.
Driven by relentless innovation and unwavering determination, Purifas is setting new standards in hygiene practices and providing unparalleled support to emerging therapists. Our ever-expanding product range is designed to boost your professionalism, offer unmatched comfort that your clients will adore and even cut down on your laundry costs.
In 2021, Purifas won two Gold Asia-Pacific Stevie® Awards (for Excellence in Innovation in Healthcare Industries and Most Innovative Startup of the Year) and Ibrahim was a 2020–2021 Physiotherapist of the Year finalist in the Allied Health Awards for his efforts to improve hygiene standards in the physiotherapy sector.
Whether you’re looking to enhance your clinic’s reputation, delight your clients with superior comfort or simply save on laundry, Purifas has you covered!
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Driven by relentless innovation and unwavering determination, Purifas is setting new standards in hygiene practices and providing unparalleled support to emerging therapists. Our ever-expanding product range is designed to boost your professionalism, offer unmatched comfort that your clients will adore and even cut down on your laundry costs.
In 2021, Purifas won two Gold Asia-Pacific Stevie® Awards (for Excellence in Innovation in Healthcare Industries and Most Innovative Startup of the Year) and Ibrahim was a 2020–2021 Physiotherapist of the Year finalist in the Allied Health Awards for his efforts to improve hygiene standards in the physiotherapy sector.
Whether you’re looking to enhance your clinic’s reputation, delight your clients with superior comfort or simply save on laundry, Purifas has you covered!
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Purifas Shipping Policy
Shipping Policy
Everything you need to know about shipping and what to do if an order arrives damaged.
Order Processing Times
1. All orders are generally processed and shipped within 24–48 hours.
2. Please note that weekends and holidays may affect processing times.
3. When your order has been dispatched, you will receive an email from our shipping partner with real-time tracking information. Depending on the shipping partner, you may also be able to manage your delivery from that email.
Delivery
Estimated delivery time is between 5–10 business days.
Damaged Orders
In the unlikely event you receive an order that is damaged during shipping, please follow these steps:
1. Document the damage
• Take clear photos of the damaged package and its contents.
• Include images of any visible damage to the product itself.
2. Contact customer support
• Reach out to our customer support team within five business days of receiving the order.
• Provide the order number, description of the damage and attach the photos.
We assess such situations promptly, on a case-by-case basis and always endeavour to work towards a satisfactory solution.
Additional Notes
For any questions or concerns, feel free to contact us via the 'contact seller' link found in your Bunnings order confirmation email.
We reserve the right to update this policy as needed.
Everything you need to know about shipping and what to do if an order arrives damaged.
Order Processing Times
1. All orders are generally processed and shipped within 24–48 hours.
2. Please note that weekends and holidays may affect processing times.
3. When your order has been dispatched, you will receive an email from our shipping partner with real-time tracking information. Depending on the shipping partner, you may also be able to manage your delivery from that email.
Delivery
Estimated delivery time is between 5–10 business days.
Damaged Orders
In the unlikely event you receive an order that is damaged during shipping, please follow these steps:
1. Document the damage
• Take clear photos of the damaged package and its contents.
• Include images of any visible damage to the product itself.
2. Contact customer support
• Reach out to our customer support team within five business days of receiving the order.
• Provide the order number, description of the damage and attach the photos.
We assess such situations promptly, on a case-by-case basis and always endeavour to work towards a satisfactory solution.
Additional Notes
For any questions or concerns, feel free to contact us via the 'contact seller' link found in your Bunnings order confirmation email.
We reserve the right to update this policy as needed.
Purifas Return Policy
For any returns, please contact us via the "contact seller" link in your Bunnings order confirmation email.
Returns & Refunds Policy
We have a 30-day returns policy, which means you have 30 days from receiving your item(s) to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us via the 'contact seller' link in your Bunnings order confirmation email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund for your item, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You can always contact us for any returns, refund or shipping question via the 'contact seller' link in your Bunnings order confirmation email.
Exceptions/Non-Refundable Items
Certain types of item cannot be returned, such as perishable goods (e.g., pillows and single-use items), custom products (e.g., special orders or personalised items) and personal care goods (e.g., beauty products). Please get in touch if you have questions or concerns about your specific item.
Exchanges
We can exchange or refund any item if they are defective or damaged.
If you need to exchange your item for an identical item, please contact us via the 'contact seller' link in your Bunnings order confirmation email.
Refunds
We will send you an email to let you know we have received your returned item.
Once your returned item has been inspected, we will notify you of the outcome, i.e., whether your refund has been approved or rejected.
If it has been approved, within 14 days your refund will be processed and a credit will be applied to your credit card or original method of payment. Please remember it can also take some time for your credit card company or bank to process and post the refund.
If more than 15 business days have passed since we approved your refund, please contact us via the "contact seller" link in your email confirmation.
Returns & Refunds Policy
We have a 30-day returns policy, which means you have 30 days from receiving your item(s) to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us via the 'contact seller' link in your Bunnings order confirmation email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund for your item, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You can always contact us for any returns, refund or shipping question via the 'contact seller' link in your Bunnings order confirmation email.
Exceptions/Non-Refundable Items
Certain types of item cannot be returned, such as perishable goods (e.g., pillows and single-use items), custom products (e.g., special orders or personalised items) and personal care goods (e.g., beauty products). Please get in touch if you have questions or concerns about your specific item.
Exchanges
We can exchange or refund any item if they are defective or damaged.
If you need to exchange your item for an identical item, please contact us via the 'contact seller' link in your Bunnings order confirmation email.
Refunds
We will send you an email to let you know we have received your returned item.
Once your returned item has been inspected, we will notify you of the outcome, i.e., whether your refund has been approved or rejected.
If it has been approved, within 14 days your refund will be processed and a credit will be applied to your credit card or original method of payment. Please remember it can also take some time for your credit card company or bank to process and post the refund.
If more than 15 business days have passed since we approved your refund, please contact us via the "contact seller" link in your email confirmation.