Fuelled by our passion for gaming, Nebula was born as a humble hobby of building high-performance PCs. Today, our workshop and dedicated support team remain based in Sydney, providing fellow gamers with top-quality gear and personalised assistance.

We prioritise value at the core of our business. In a world with abundant choices, distinguishing genuine value from expensive marketing is challenging. Our goal is to offer both quality and affordability.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

Our commitment to delivering a seamless and secure shopping experience includes reliable and efficient shipping services. Kindly review the following shipping policy to ensure the smooth delivery of your order:
Shipping Locations: We presently offer shipping services for gaming computers throughout Australia, encompassing all regions and territories.
Dispatch Time: Upon confirmation of your order and payment, we endeavour to dispatch it within 2-5 business days. Please note that this dispatch time may occasionally experience delays during peak periods or unforeseen circumstances. Your understanding in such situations is greatly appreciated.
Shipping Method and Delivery: We employ trusted and reputable shipping carriers to ensure the timely and secure delivery of your order. Delivery times may vary depending on your location within Australia, typically ranging from 1 to 8 business days from the dispatch date. It's important to note that these estimates are subject to external factors such as weather conditions or carrier-related delays beyond our control.
Part Substitutions: Should any parts of your selected gaming computer be out of stock at the time of order, our team will make necessary substitutions with equivalent or superior components. We will promptly notify you of any changes and seek your approval before proceeding. We aim to provide you with a high-quality gaming computer, even if minor alterations to the original specifications are necessary.
Order Tracking: Upon dispatch, we'll provide you with a tracking number via email, enabling you to monitor the progress of your shipment and estimate the expected delivery date.
Damaged or Lost Shipments: While we take every precaution to ensure the safe arrival of your order, unforeseen incidents can occur during transit. If your package arrives damaged or fails to arrive within a reasonable timeframe, please contact our customer support team promptly. We'll diligently work to resolve the issue and initiate any necessary claims with the shipping carrier.
We recognise the significance of a reliable shipping policy and are dedicated to safeguarding your interests throughout the shipping process. Should you have any further questions or concerns, please feel free to contact us via the contact seller link in your Bunnings order confirmation email.

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.

Due to the nature of our business, we do not accept change of mind returns. However, we strive to ensure your satisfaction with every purchase. If you have any questions or concerns, please don't hesitate to contact our customer support team via the "contact seller" link in your Bunnings order confirmation email. Thank you for understanding. Your satisfaction is important to us.

If at any point in your purchase, you are unsatisfied or are experiencing a problem, please get in touch with us immediately. We guarantee a rapid one business day response time to all enquiries. All products purchased come with an industry-leading 3-year warranty and lifetime support for your peace of mind.