Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsMayalu Furniture and Home Appliances
Mayalu Furniture & Home Appliances, based at 490 Princess Highway, Rockdale, Sydney NSW, has proudly served customers for the past two years. We specialise in furniture, bedding & mattresses, sofas, small home appliances, and decorative items such as canvas panels—with most of our products now available under our own Mayalu brand.
We offer the same reliable delivery options across Sydney, making it easy and convenient for customers to shop with confidence. To better serve our growing customer base, we have also opened another branch at 54 Colbee Court, Phillip, ACT.
At Mayalu, we pride ourselves on providing quality, value, and excellent after-sales support, helping every home find comfort and style at an affordable price.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
We offer the same reliable delivery options across Sydney, making it easy and convenient for customers to shop with confidence. To better serve our growing customer base, we have also opened another branch at 54 Colbee Court, Phillip, ACT.
At Mayalu, we pride ourselves on providing quality, value, and excellent after-sales support, helping every home find comfort and style at an affordable price.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Mayalu Furniture and Home Appliances Shipping Policy
Mayalu Furniture and Home Appliances Shipping Policy
At Mayalu, we aim to make your shopping experience simple and reliable. Please review our shipping policy carefully before placing your order.
Order & Address Details
Once an order is placed, shipping address or order details generally cannot be changed.
Please ensure you provide complete and accurate address details, including unit/suite numbers if applicable.
A contactable mobile number is required, as couriers may need to clarify delivery instructions.
Special Delivery Requirements
Contact us prior to placing your order if you require:
Postponed delivery,
Two-person delivery bookings, or
Delivery to multi-level buildings, high-rise apartments, or addresses involving stairs or lifts.
Additional fees may apply, and in some cases delivery may not be possible.
Deliveries are made to ground floor level only (not up stairs).
Delivery Timeframes & Tracking
If a tracking number is available, you can monitor your delivery via the courier’s website.
Standard delivery timeframe is up to 10 business days; if your order has not arrived, please contact us for assistance.
Delivery times may extend during peak periods, public holidays, or restrictions (e.g. lockdowns).
Undeliverable & Failed Deliveries
Some locations may be excluded from standard delivery. We will contact you if your address is undeliverable.
We do not cover costs for redirection, re-delivery, or failed deliveries caused by:
Incorrect, incomplete, or inaccessible addresses,
No one being available to accept the delivery, or
Unsafe or unsuitable access to the property.
Delivery Method & Authority to Leave (ATL)
Couriers deliver Monday–Friday, 9am–5pm.
For business addresses, ensure your location is open during courier delivery hours.
Where safe, couriers may deliver using Authority to Leave (ATL) as the default method. If you prefer otherwise, please specify this in your address details at checkout.
Large Item Deliveries
A valid street address is required for all large item deliveries (PO Boxes, Parcel Lockers, and Mail Centres are not accepted).
Customers must ensure parking or loading access is available at the delivery location.
Please arrange for an able-bodied person to assist with unloading if required. Couriers may not deliver items upstairs or beyond ground floor level.
Delivery Issues & Damaged Goods
If your goods arrive damaged or with delivery issues, please take photographic evidence on the day of delivery and notify us immediately.
We will work with the courier to resolve the issue as quickly as possible.
At Mayalu, we aim to make your shopping experience simple and reliable. Please review our shipping policy carefully before placing your order.
Order & Address Details
Once an order is placed, shipping address or order details generally cannot be changed.
Please ensure you provide complete and accurate address details, including unit/suite numbers if applicable.
A contactable mobile number is required, as couriers may need to clarify delivery instructions.
Special Delivery Requirements
Contact us prior to placing your order if you require:
Postponed delivery,
Two-person delivery bookings, or
Delivery to multi-level buildings, high-rise apartments, or addresses involving stairs or lifts.
Additional fees may apply, and in some cases delivery may not be possible.
Deliveries are made to ground floor level only (not up stairs).
Delivery Timeframes & Tracking
If a tracking number is available, you can monitor your delivery via the courier’s website.
Standard delivery timeframe is up to 10 business days; if your order has not arrived, please contact us for assistance.
Delivery times may extend during peak periods, public holidays, or restrictions (e.g. lockdowns).
Undeliverable & Failed Deliveries
Some locations may be excluded from standard delivery. We will contact you if your address is undeliverable.
We do not cover costs for redirection, re-delivery, or failed deliveries caused by:
Incorrect, incomplete, or inaccessible addresses,
No one being available to accept the delivery, or
Unsafe or unsuitable access to the property.
Delivery Method & Authority to Leave (ATL)
Couriers deliver Monday–Friday, 9am–5pm.
For business addresses, ensure your location is open during courier delivery hours.
Where safe, couriers may deliver using Authority to Leave (ATL) as the default method. If you prefer otherwise, please specify this in your address details at checkout.
Large Item Deliveries
A valid street address is required for all large item deliveries (PO Boxes, Parcel Lockers, and Mail Centres are not accepted).
Customers must ensure parking or loading access is available at the delivery location.
Please arrange for an able-bodied person to assist with unloading if required. Couriers may not deliver items upstairs or beyond ground floor level.
Delivery Issues & Damaged Goods
If your goods arrive damaged or with delivery issues, please take photographic evidence on the day of delivery and notify us immediately.
We will work with the courier to resolve the issue as quickly as possible.
Mayalu Furniture and Home Appliances Return Policy
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.
At Mayalu Furniture & Home Appliances Pty Ltd, we aim to ensure you are completely satisfied with your purchase. Please read our return policy carefully before making a return.
1. Change of Mind Returns
Returns for change of mind are accepted within 7 days from the date of receipt.
Items must be:
In original packaging;
In unused, undamaged and “new” condition.
Return shipping costs (to and from our warehouse) are the responsibility of the customer.
Customers must provide clear images showing the product in its original packaging and condition before a return is approved.
2. Damaged, Faulty, or Incorrect Items
If you receive an item that is faulty, damaged, or incorrect, please contact us via the Bunnings Marketplace “Contact Seller” link in your order confirmation.
We may request photos or videos to assess the issue.
Depending on the circumstances, we will arrange for a replacement, repair, or refund in line with your rights under Australian Consumer Law.
3. Items Excluded from Returns
Mattresses and other bedding products cannot be returned due to change of mind for hygiene reasons.
Used or assembled products are not eligible for return unless faulty.
4. How to Lodge a Return Request
Please contact us through your Bunnings Marketplace account and provide:
Order number,
Reason for return,
Supporting images of the product and packaging.
5. Refunds
Refunds will be processed once the returned goods are received and inspected at our warehouse.
Refunds will exclude shipping fees in cases of change of mind.
At Mayalu Furniture & Home Appliances Pty Ltd, we aim to ensure you are completely satisfied with your purchase. Please read our return policy carefully before making a return.
1. Change of Mind Returns
Returns for change of mind are accepted within 7 days from the date of receipt.
Items must be:
In original packaging;
In unused, undamaged and “new” condition.
Return shipping costs (to and from our warehouse) are the responsibility of the customer.
Customers must provide clear images showing the product in its original packaging and condition before a return is approved.
2. Damaged, Faulty, or Incorrect Items
If you receive an item that is faulty, damaged, or incorrect, please contact us via the Bunnings Marketplace “Contact Seller” link in your order confirmation.
We may request photos or videos to assess the issue.
Depending on the circumstances, we will arrange for a replacement, repair, or refund in line with your rights under Australian Consumer Law.
3. Items Excluded from Returns
Mattresses and other bedding products cannot be returned due to change of mind for hygiene reasons.
Used or assembled products are not eligible for return unless faulty.
4. How to Lodge a Return Request
Please contact us through your Bunnings Marketplace account and provide:
Order number,
Reason for return,
Supporting images of the product and packaging.
5. Refunds
Refunds will be processed once the returned goods are received and inspected at our warehouse.
Refunds will exclude shipping fees in cases of change of mind.