Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsLeaf Living
Leaf Living is an Australian-owned importer, distributor and retailer specialising in oversized home, lifestyle, recreation, mobility and commercial-use products.
Established with a focus on nationwide fulfilment and customer support, Leaf Living operates a multi-state warehouse and logistics network servicing customers across Australia. Our business combines direct importing, local inventory holding, professional delivery coordination and after-sales support to provide reliable supply solutions for both retail and commercial customers.
Leaf Living supplies a broad range of products including recreational equipment, mobility solutions, commercial-use products, furniture and specialised transport equipment. We work closely with Australian businesses, organisations and institutional customers requiring dependable supply, fulfilment and support services.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Established with a focus on nationwide fulfilment and customer support, Leaf Living operates a multi-state warehouse and logistics network servicing customers across Australia. Our business combines direct importing, local inventory holding, professional delivery coordination and after-sales support to provide reliable supply solutions for both retail and commercial customers.
Leaf Living supplies a broad range of products including recreational equipment, mobility solutions, commercial-use products, furniture and specialised transport equipment. We work closely with Australian businesses, organisations and institutional customers requiring dependable supply, fulfilment and support services.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Leaf Living Shipping Policy
SHIPPING POLICY
Orders are processed every business day, excluding public holidays. Once your order is ready for dispatch, we will arrange delivery based on the shipping method and delivery address confirmed at checkout.
Dispatch Timeframe:
We normally arrange dispatch within 48 hours or two business days after the order is confirmed.
Estimated Delivery Timeframes:
Sydney, Melbourne, Brisbane, Adelaide Metro Areas: 5–10 business days
Perth Metro: Up to 4 weeks
Regional Areas: 7–14 business days
Please note that actual delivery times may vary depending on the freight company, delivery location, product availability, and operational conditions, which may be outside of our control.
For large or bulky items, delivery may be completed by our in-house delivery team or a third-party freight provider. Where required, we may contact customers prior to delivery to confirm the delivery schedule.
Products are shipped in boxes and may require assembly. Please refer to the product listing for assembly requirements.
Items will be delivered to the front door, garage, or ground-level entrance only, unless otherwise stated or agreed prior to delivery.
Due to the weight and size of some merchandise, an able-bodied person may be required to assist with unloading upon delivery.
For any delivery enquiries or shipping issues, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Orders are processed every business day, excluding public holidays. Once your order is ready for dispatch, we will arrange delivery based on the shipping method and delivery address confirmed at checkout.
Dispatch Timeframe:
We normally arrange dispatch within 48 hours or two business days after the order is confirmed.
Estimated Delivery Timeframes:
Sydney, Melbourne, Brisbane, Adelaide Metro Areas: 5–10 business days
Perth Metro: Up to 4 weeks
Regional Areas: 7–14 business days
Please note that actual delivery times may vary depending on the freight company, delivery location, product availability, and operational conditions, which may be outside of our control.
For large or bulky items, delivery may be completed by our in-house delivery team or a third-party freight provider. Where required, we may contact customers prior to delivery to confirm the delivery schedule.
Products are shipped in boxes and may require assembly. Please refer to the product listing for assembly requirements.
Items will be delivered to the front door, garage, or ground-level entrance only, unless otherwise stated or agreed prior to delivery.
Due to the weight and size of some merchandise, an able-bodied person may be required to assist with unloading upon delivery.
For any delivery enquiries or shipping issues, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Leaf Living Return Policy
Refund policy
1. Australian Consumer Law
Leaf Living complies fully with the Australian Consumer Law (ACL).
You are entitled to a repair, replacement, or refund if:
The item has a major manufacturing defect
The item is not as described in a material and objectively verifiable way
The item is not fit for its intended purpose
Proof of defect may be required, including photos, videos, or inspection.
Nothing in this policy excludes or limits your rights under the Australian Consumer Law.
2. Change of Mind Returns (Non-Faulty Items)
Change-of-mind returns may be accepted subject to the following conditions:
A written return request must be submitted within 7 calendar days of confirmed delivery
A Return Authorisation (RMA) number must be issued before the item is returned
The item must be unused, unassembled, and in original resale condition
The item must be returned in original packaging with all included components
Return shipping is the responsibility of the customer unless otherwise agreed in writing.
Leaf Living reserves the right to refuse returns or apply a partial refund if items are returned:
Used
Damaged
Missing components
Without original packaging
Returns sent without prior RMA approval may be refused.
4. Refund Processing
Refunds are processed only after:
The returned item has been received by our warehouse; and
The item has been inspected and approved
Inspection is typically completed within 7 business days of receipt.
Approved refunds will be issued to the original payment method used for the purchase.
Please allow additional processing time for your bank or payment provider.
5. Oversized Item Collection (Goodwill Assistance)
For oversized items, Leaf Living may offer collection assistance as a goodwill service.
Collection scheduling is subject to:
Freight carrier availability
Operational planning
Regional freight conditions
Oversized item collection may require additional scheduling time depending on location and logistics availability.
If the customer prefers not to wait for collection, the item may be returned independently via a suitable freight provider after RMA approval.
Delays in collection scheduling do not constitute grounds for refund prior to return.
6. Return Timeframe After RMA
Returned items must be dispatched within 7 calendar days of the RMA being issued unless otherwise agreed.
Failure to dispatch within the agreed timeframe may result in cancellation of the return request.
7. Not as Described Claims (SNAD)
If you believe an item is significantly not as described, please contact us within 7 days of delivery with clear supporting photos or videos.
“Not as described” refers to material differences in objectively verifiable specifications, such as:
Model
Size
Colour
Material
Quantity
Missing components
The following do not constitute a “not as described” claim:
Lighting or screen display differences
Normal manufacturing tolerances
Subjective preferences
Assembly differences
Where a claim is raised, we may offer:
Repair
Replacement
Exchange
Return for inspection prior to issuing a refund.
8. Custom & Made-to-Order Items
Customised or made-to-order products:
Cannot be cancelled once production has commenced
Are not eligible for change-of-mind returns
Remain covered under ACL for confirmed manufacturing defects
9. Refused Delivery
If delivery is refused without a valid reason:
Original outbound freight costs are non-refundable
Return freight and handling costs may be deducted from the refund
10. Transit Damage (Regional / Remote Deliveries)
For deliveries fulfilled by third-party carriers
Transit damage must be reported within 48 hours of delivery.
Customers must provide:
Photos of the product
Photos of the packaging
Packaging must be retained if inspection is required.
If damage is confirmed:
We will offer repair, replacement, or refund in accordance with ACL
Re-delivery freight for replacement items will be covered by us
Original outbound delivery charges are generally non-refundable where service has been provided, unless required under ACL.
11. Delivery Confirmation
Orders are considered delivered once delivery confirmation is recorded through:
A third-party freight carrier tracking confirmation; or
A delivery record from Leaf Living’s internal delivery team, including customer signature, delivery photo, or delivery timestamp
Where delivery confirmation is recorded through either method, the order will be considered successfully delivered and fulfilled.
12. Chargeback & Dispute Resolution
Customers are required to contact our Customer Service team first if there is any issue with an order.
We are committed to resolving concerns promptly through repair, replacement, exchange, or return arrangements where appropriate.
Where a chargeback is initiated while delivery, return, or inspection is ongoing, Leaf Living reserves the right to dispute the chargeback and provide supporting documentation, including:
Order confirmation
Delivery records
Customer communication
Policy compliance
"For any returns, please contact us via the contact seller link in your Bunnings order confirmation email."
1. Australian Consumer Law
Leaf Living complies fully with the Australian Consumer Law (ACL).
You are entitled to a repair, replacement, or refund if:
The item has a major manufacturing defect
The item is not as described in a material and objectively verifiable way
The item is not fit for its intended purpose
Proof of defect may be required, including photos, videos, or inspection.
Nothing in this policy excludes or limits your rights under the Australian Consumer Law.
2. Change of Mind Returns (Non-Faulty Items)
Change-of-mind returns may be accepted subject to the following conditions:
A written return request must be submitted within 7 calendar days of confirmed delivery
A Return Authorisation (RMA) number must be issued before the item is returned
The item must be unused, unassembled, and in original resale condition
The item must be returned in original packaging with all included components
Return shipping is the responsibility of the customer unless otherwise agreed in writing.
Leaf Living reserves the right to refuse returns or apply a partial refund if items are returned:
Used
Damaged
Missing components
Without original packaging
Returns sent without prior RMA approval may be refused.
4. Refund Processing
Refunds are processed only after:
The returned item has been received by our warehouse; and
The item has been inspected and approved
Inspection is typically completed within 7 business days of receipt.
Approved refunds will be issued to the original payment method used for the purchase.
Please allow additional processing time for your bank or payment provider.
5. Oversized Item Collection (Goodwill Assistance)
For oversized items, Leaf Living may offer collection assistance as a goodwill service.
Collection scheduling is subject to:
Freight carrier availability
Operational planning
Regional freight conditions
Oversized item collection may require additional scheduling time depending on location and logistics availability.
If the customer prefers not to wait for collection, the item may be returned independently via a suitable freight provider after RMA approval.
Delays in collection scheduling do not constitute grounds for refund prior to return.
6. Return Timeframe After RMA
Returned items must be dispatched within 7 calendar days of the RMA being issued unless otherwise agreed.
Failure to dispatch within the agreed timeframe may result in cancellation of the return request.
7. Not as Described Claims (SNAD)
If you believe an item is significantly not as described, please contact us within 7 days of delivery with clear supporting photos or videos.
“Not as described” refers to material differences in objectively verifiable specifications, such as:
Model
Size
Colour
Material
Quantity
Missing components
The following do not constitute a “not as described” claim:
Lighting or screen display differences
Normal manufacturing tolerances
Subjective preferences
Assembly differences
Where a claim is raised, we may offer:
Repair
Replacement
Exchange
Return for inspection prior to issuing a refund.
8. Custom & Made-to-Order Items
Customised or made-to-order products:
Cannot be cancelled once production has commenced
Are not eligible for change-of-mind returns
Remain covered under ACL for confirmed manufacturing defects
9. Refused Delivery
If delivery is refused without a valid reason:
Original outbound freight costs are non-refundable
Return freight and handling costs may be deducted from the refund
10. Transit Damage (Regional / Remote Deliveries)
For deliveries fulfilled by third-party carriers
Transit damage must be reported within 48 hours of delivery.
Customers must provide:
Photos of the product
Photos of the packaging
Packaging must be retained if inspection is required.
If damage is confirmed:
We will offer repair, replacement, or refund in accordance with ACL
Re-delivery freight for replacement items will be covered by us
Original outbound delivery charges are generally non-refundable where service has been provided, unless required under ACL.
11. Delivery Confirmation
Orders are considered delivered once delivery confirmation is recorded through:
A third-party freight carrier tracking confirmation; or
A delivery record from Leaf Living’s internal delivery team, including customer signature, delivery photo, or delivery timestamp
Where delivery confirmation is recorded through either method, the order will be considered successfully delivered and fulfilled.
12. Chargeback & Dispute Resolution
Customers are required to contact our Customer Service team first if there is any issue with an order.
We are committed to resolving concerns promptly through repair, replacement, exchange, or return arrangements where appropriate.
Where a chargeback is initiated while delivery, return, or inspection is ongoing, Leaf Living reserves the right to dispute the chargeback and provide supporting documentation, including:
Order confirmation
Delivery records
Customer communication
Policy compliance
"For any returns, please contact us via the contact seller link in your Bunnings order confirmation email."