If you love new things that solve a problem and work better than anything else on the planet, then you’re going to love it here at Dreamfarm. That’s all we do.

We are the dreamers of dreams and the makers of things. We’re also just a bunch of everyday dudes from Brisbane, Australia, that love what we do and believe in creating useful products that make sense, not junk.

We’re proud to be a company that has grown from a backyard shed by creating original products and always doing our own design work. That’s not a big deal to everyone, but it’s everything to us.

Every millimetre of our designs exists for a reason, so if you ever wonder about anything, please just ask! The only thing we’re crazier about than our products, is our customers and making sure you’re super stoked with what we’ve made.

So from all of us here at Dreamfarm, thank you for getting behind us and sharing in what we do. We’re glad you’re here with us and we look forward to knocking your socks off.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

We endeavour to ship all orders within 2 business days of orders being received (Exceptions to this may occur during seasonal sales periods).

All Australian and International orders will be dispatched from our Brisbane, Australia, warehouse.

Shipping to Australia: Australia Post will email you a tracking code once your order has shipped. All orders by default, are marked with an authority to leave.

Returns for Non-Delivery: If your parcel is returned to us for non-delivery or non-collection due to import taxes etc, Dreamfarm will process a refund automatically and deduct the shipping fee incurred for delivery to your location.

Warranties & Returns

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

All products purchased are covered by a 3-year manufacturing warranty under normal domestic use.

What exactly does that mean?

If, within 3 years of your purchase, a product you buy from us breaks or stops working because of a manufacturing fault, we will:

replace your product where possible; or
where a replacement is not available, provide an equivalent product of comparable function and value; or
where an equivalent is not available, provide a gift voucher for the purchase value; or
where none of the above solutions are possible or appropriate, provide a full refund.

To make a warranty claim simply send us a message

We may require any or all of the following to process your claim:

Proof of purchase - Where and when did you purchase your Dreamfarm product? Please provide your order number in the subject line

Clear photo or photos of the issue with the product
Our Customer Experience team will be more than happy to help!

What does this warranty not cover?

Damage from ordinary wear and tear, such as scratches, dents, food stains or discolouration or other damage that does not impair the function of the product.

Damage due to improper handling, accident, abuse, misuse, fire, neglect, corrosion, modification, exposure to extreme temperatures, or failure to follow the manufacturer’s use and care instructions
Damage or breakage due to dropping or impact.

Minor imperfections or blemishes due to variations in timber, paint, enamel, metals, plastic, silicone, ceramic, or glass.

Surface damage due to chemical interaction or cleaning agents including but not limited to scouring pads, abrasive cleaners or automatic dishwashers.

Cuts and tears created by knives, blender blades or any other sharp objects, including teeth. We know how Mini Supoon makes a great teether!
Replacement of sets, only the faulty part or item will be replaced, not the entire set.

Use other than for the product’s intended purpose, including use other than normal domestic use.

Change of Mind Returns Policy

If you have changed your mind about your Dreamfarm purchase, we will happily refund or exchange your purchase provided that:

You provide a proof of purchase to us.
You return the item to us within 30 days of purchase.
The item is unused and in its original condition.
The item is still in its complete packaging and the packaging is not damaged in any way.
You have contacted us and obtained an authority to return before shipping the item back to us

Please note:

The original shipping costs for change of mind returns will not be refunded.
The cost of returning the item to be refunded will be born by the customer.
All change of mind returns are at the discretion of Dreamfarm and will not be issued until the goods have been received and inspected.
Change of Mind Returns will not be processed without an authorisation to return the products.