All items are dispatched from our warehouse in Melbourne, Australia.
Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order. Deliveries to rural areas and towns may require the goods to be collected from the nearest freight depot. If for any reason you are not able to accept your goods on the day of delivery, a contact card will be left for you to call the nearest freight depot for collection (requesting re-delivery will incur extra charges). Please note this delivery service does not include delivery up stairs or elevators, placement of items inside home, assembly or rubbish removal.
We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.

Note- not all products are available in all areas.

Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.

Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.

Some products may be dispatched in more than one carton.

We currently dispatch only to addresses within Australia.

We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.