1. Soniq Digital Media Pty Ltd will arrange for the delivery of the goods to You to your nominated delivery address within Australia.
2. Soniq Digital Media Pty Ltd's standard delivery timeframe is between 3 and 7 business days. Any period or date for delivery of goods or provision of services stated by Soniq Digital Media Pty Ltd is an estimate only and not a contractual commitment.
3. Soniq Digital Media Pty Ltd will use its reasonable endeavours to meet any estimated dates for delivery of the goods but will not be liable for any loss or damage suffered by You or any third party for failure to meet any estimated date.
4. If Soniq Digital Media Pty Ltd cannot complete the services by any estimated date, it will complete the services within a reasonable time.
5. Soniq Digital Media Pty Ltd may make part delivery of goods or provision of services and may invoice You for the goods or services provided.
6. A postage receipt, courier docket or driver's manifest directing delivery to the address nominated by You will be proof of delivery of the goods.
7. You may be required to provide photo identification at the time of delivery of the goods.
8. You indemnify Soniq Digital Media Pty Ltd against any loss or damage suffered by Soniq Digital Media Pty Ltd, its sub-contractors or employees, as a result of delivery or failed delivery, except where You are a consumer and Soniq Digital Media Pty Ltd has not used due care and skill.
9. You must advise Soniq Digital Media Pty Ltd in writing within 72 hours of delivery:
1. of the non arrival of any or all of the goods;
2. if there is damage to the goods;
3. that the wrong goods have been received; or
4. that the quantity of the goods is incorrect.
To ensure the fastest possible delivery time for you and your customers it is important that SONIQ is provided correct and accurate contact information and delivery details when an order is placed. The delivery time is a combination of Dispatch Time and Shipping Time which follows the conditions as follows below:
• Small items (e.g. spare parts and accessories) will be sent via Australia Post; while larger items will be delivered by our courier. Tracking is available for each delivery.
• Orders are dispatched from our warehouse within 1 to 3 business days, delivery timeframe may vary from 2 to 10 business days, depending on your location.
We are unable to ship most items to PO Boxes and so request that customers provide addresses that meet with this requirement. The address must be a residential or business address. If a PO Box address is provided, your order may be delayed until we receive an alternative street delivery address from the customer.