Rugged4x4 is committed to excellence in both products and customer experience. With new products and ranges arriving, we're excited to expand our reach, bringing more stores and dealers on board. Our goal is to ensure every 4x4 driver and outdoor enthusiast can experience our lasting quality and great prices. Drop in and say G’day if you're ever near a Rugged4x4 store! Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Processing Time: Orders are typically dispatched within 2 business days of payment verification.\n\nShipping Costs: Shipping costs are calculated based on the destination and weight of the item and will be displayed at checkout.\n\nShipping Methods & Delivery Times: We utilize a variety of carriers and shipping options. Delivery times vary depending on the destination and selected shipping method.\n\nTracking: Tracking information will be provided for all orders once dispatched.\n\nShipping Restrictions: Some items may be subject to shipping restrictions or exclusions.\n\nOrder Issues & Delays: Please note that we are not responsible for any delays or issues once the order has been shipped. However, we will do our best to assist you in resolving any problems that may arise.\n\nIncorrect Address: Please ensure that your shipping address is correct as we are not responsible for orders shipped to incorrect addresses.\n\nAdditional Considerations:\n\nShipping Rules: We may implement shipping rules and restrictions for specific locations or products due to carrier limitations or high costs.\n\nFree Shipping: We may offer free shipping promotions from time to time. Please check our website or promotional emails for details.\n\nOrder Cut-Off Dates: During peak periods, please be aware of order cut-off dates to ensure timely delivery for holidays or special events.\nPlease note that this is a general shipping policy. For more information about specific shipping rates and delivery timeframes, please contact us via email.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email. Returns Policy Our policy is valid for a period of 7 calendar days from the date of the purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 7 days has lapsed, we can’t, unfortunately, offer you a refund. Refund requirements The following criteria must be met to qualify for a refund: Product is defective Product must not be damaged In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund. Perishable goods are completely exempt from being returned. Proof of purchase To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund. Shipping items In order to return an order, you must contact us first. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund. Refund Policy Rugged 4x4 do not accept return for purchasing the wrong products. We do not issue refunds for purchasing the wrong products. Return and refunds only apply to defective products.