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COVID-19 Update to Customers

Customers can shop with us in-store or online with our Click & Deliver or Drive & Collect services. We continue to follow government advice and thank our amazing team for all their hard work helping our customers.

Plan Ahead Plan ahead - Research online & make a list
Shop Smart Shop Smart - Download our product finder app to minimise time spent in store. Avoid shopping in groups
Physical Distancing Physical Distancing - Maintain 1.5m between yourself & others
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This item is sold and delivered by House, a Bunnings Trusted Seller. MarketLink FAQ's
  • Shock absorbing webbing to reduce strain on both you and your dog
  • Soft touch bungee lead eases the pull strength and pressure placed on you and your dog
  • ShocLoc Control, the worlds first Lockout system designed to Lock out the absorbing function of the bungee.
  • SnapLoc Trigger Hook ensures control and safety for you and your dog
  • Length 0.8m, Width 25mm,

The stylishly designed Rogz Utility Lumberjack Control Dog Lead Black offers ultimate comfort and control. This innovative lead uses shock absorbing technology as seen in bungee cords to take the strain from your joints and muscles if your dog pulls. It also features a Shocloc control which lets you lock out the shock absorbing feature of the bungee, allowing for more control when training your dog. This lead has a close control handle to helpswith training and to shorten the lead in traffic or at the park. Rogz Utility Lumberjack Control Dog Lead Black has a D ring to attach poo bags or other accessories. The lead also focuses on safety features with a SnapLoc trigger hook to ensure your dog is safe & secure, plus reflective stitching for night time visibility when you take your dog for his night time walk.

Manufacturer's Warranty

COVID-19 IMPORTANT SHIPPING INFORMATION

Due to the current COVID-19 situation, we are experiencing an increased volume of online orders. We thank you for your support as we are working hard to ensure that your orders are dispatched as quickly as possible. Our warehouse is open 24 hours a day, dispatching orders every business day, as we practice social distancing to ensure our staff are working safely and taking precautions.

With increased volumes of online shopping and additional safety measures, delays may be encountered on shipments as our delivery partner Australia Post also face numerous challenges presented by the pandemic. Such challenges include transporting all interstate parcels via motor vehicle, rather than by air which will take longer.


TRACKING YOUR PARCEL

Additional security checks are currently being imposed for all interstate parcels at Australian borders. As a result of this, updates to your parcel’s tracking information may take a little longer to come through. Your patience and support during this time is greatly appreciated. You can check the Australia Post website for estimated delivery times during this period



We aim to dispatch orders within 3 business days of an order being placed. During busy sale or promotional periods and other special events, there may be a delay in dispatching your order due to an increase in order volumes.

All orders are shipped from our warehouse in Melbourne. The estimated delivery time frame will vary based on your location around Australia:

• Locations within certain major city centres such as Melbourne, Sydney, Brisbane can take approximately 2 to 3 business days after dispatch
• Locations outside these city centres can take approximately 2 to 5 business days after dispatch
• Remote, rural locations can take approximately 5 to 7 business days after dispatch

We dispatch all orders using the Australia Post eParcel Service. Please visit Australia Post to estimate delivery time to your location.

Please note: due to the increased volume of orders leading into Christmas, your delivery may be delayed

At House we are committed to offering you a safe and pleasant shopping experience, so if something does go wrong we are here to help you. As part of this, House offers the following piece-of-mind product guarantees:

• If you change your mind or make an incorrect choice, we will issue you with a refund (excluding postage costs) within 30 days of purchase for unused products (returned in its original packaging)
• If your item arrives damaged, we will arrange a replacement or full refund at our cost
• If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund, or other remedy where appropriate

To return an item, simply contact our Customer Service team. Once the return has been approved, you will receive an RA number which must be quoted on the packaging of the returned item (please note your return may be rejected if an RA number is not provided). When returning an unwanted item, please ensure the item is unused, in its original re-sellable condition with all original packaging.

Once the return is received, our team will assess the item and contact you to advise the next course of action. All refunds will be returned to the original method of payment used when the item was purchased.