Dispatch within 24-48 hours. It normally takes 1-3 business days to deliver in Metro areas upon dispatch. We’ll keep you posted all the way through! After you order, you will receive an order confirmation from us. Please allow 24 hours for the orders to be processed and dispatched. Once your order is processed, you will receive an email and an SMS with a tracking number. Another email will be sent, so you can track the delivery status of your order. To make sure you don’t miss your order, you will receive an SMS or an email when the order is on its way and another notification once the item is delivered to your doorstep. How can I change my delivery address: If you need to change your delivery information, please contact our team on (03)9010088 or hello@lifely.com.au. Please note that we process and dispatch the orders within 24 hours. No fees apply when the address is changed before dispatch and covers the same pricing postcode area. If in case the order is already dispatched from our warehouse, we charge $20 for the redirection fee. Can I provide additional delivery instructions? Yes, you can easily do that by placing additional delivery notes before checkout. If in case you miss it, you may contact our dedicated customer service team at (03) 90710088 or hello@lifely.com.au. Additional delivery instructions only cover the ff: address instruction and authority to leave. Please note that “preferred delivery time” is not guaranteed as we do not have control over courier operations.