For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.
At Nesty Boxes, we want you to be completely satisfied with your purchase. If you need to return an item, we're here to help with a simple and hassle-free process.
How to Return an Item
For any returns or enquiries, please contact us via the "Contact Seller" link in your Bunnings order confirmation email. Our team will guide you through the return process.
Return Conditions
We accept returns within 7 days from the date of delivery for most products, provided they meet the following conditions:
The product is unused, in its original condition, and shows no signs of wear or damage.
The product is returned in its original, undamaged packaging with all accessories, product stickers, tags, and labels intact.
You have the original invoice or proof of purchase.
The product is not a custom order or part of a bulk purchase.
Exchanges and Store Credit
If the item is unsuitable, you can exchange it for another product or request a store credit. Please note that all returns must be approved by Nesty Boxes before sending items back.
Faulty or Damaged Items
In the rare case that your product arrives damaged, faulty, or incorrect, please notify us immediately. We will assist you with a quick resolution, whether that’s a replacement, refund, or an exchange.
Return Shipping Costs
You will be responsible for return shipping fees unless the item is faulty, damaged, or incorrect. We recommend using a trackable shipping method to ensure your return is safely received.
Important Notes
Returns must be initiated within 7 days of receiving your order.
We cannot accept returns for items that are not in a sellable condition.
Custom orders and bulk orders (quantities over 3) are non-returnable.
If you have any questions or need assistance with your return, please reach out via the "Contact Seller" link in your Bunnings order confirmation email.
