Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement of refund for major failure.
10 Year Warranty
If the purchaser has a fault or defect with this product, the purchaser needs to contact Multistore Industries (Aust) directly on (07) 3208 6799 and state date of purchase, place of purchase and proof of purchase.
Multistore Industries (Aust) will replace any faulty or defect parts at no cost to the customer. A replacement will be sent to you as soon as possible, or product can be exchanged at the store of purchase.
This warranty is in addition to other rights and remedies of the customer under law.