Derived from the Spanish words "mi" (my) and "hijo" (child), MIHIJO embodies our core belief of treating pets as beloved family members. ? At MIHIJO, we simply believe that your fur baby deserves only the best, just like humans do, and we strive to provide just that, every single day. This conviction has led to our brand, where we blend love, nature and science from New Zealand to create products that enrich the lives of pets of all ages and needs.? Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Delivery Time\nAll items in store may take 1 to 3 business days to process. Please add processing time to your shipping estimate below.\n

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email. Returning a product if you change your mind If you have simply changed your mind about a product, MIHIJO Pet will consider your return provided that: The product is returned to us within 30 days of the date you purchased the product; The product is in the same condition as when received by you; and The product is in its original packaging, including any instruction manuals and accessories. MIHIJO Pet reserves the right to refuse to offer a change of mind return where the above conditions are not met. The product is damaged in transit If you receive a product that is faulty or damaged in transit, we will accept your return provided that: The case be reported to our customer service team and photographic evidence of the damage must be submitted via email within 3 days of receiving the item; The product is in the same condition as when received by you; and The product is in its original packaging, including any instruction manuals and accessories. Subject to the conditions of this Returns Policy, where we accept a return that is damaged in transit, we will organise pick up of the damaged unit and redispatch another unit to you. The replacement unit will not be dispatched before the damaged unit is received by MIHIJO Pet. The product is faulty If you receive a product that is faulty, we will accept your return provided that: The case be reported to our customer service team following the return process listed below; The product is in the same condition as when received by you; and The product is in its original packaging, including any instruction manuals and accessories. Subject to the conditions of this Returns Policy, where we accept a return that is faulty, the Product will be repaired or replaced in accordance with the MIHIJO Pet Confidence 12 months warranty terms. Return Process If you wish to make a return under this policy, you will need to: Contact us by email on the details below; A member of the MIHIJO Pet support team will determine if a return is acceptable in the circumstances. Where a return is appropriate, we will issue you with a Return Authorisation Number ("RA Number"); At this time, our support team will provide you with any additional details that you may require to complete the return process; Once an RA Number has been issued to you, you must return the product to MIHIJO Pet within 14 days. If MIHIJO Pet has not received the returned product within the 14 days, the return case will be closed. Please contact our support team if you will not be able to return the product within this 14 day period. Once MIHIJO Pet has received the product, it will assess the product to determine if the return will be accepted and a refund provided. *Please note that any returns sent to our office without an RA Number will not be processed. It is important that you contact our support team and obtain your RA Number prior to returning a product. Please contact us via the contact seller link in your Bunnings order confirmation email.