Dispatch within 24 hours. It normally takes 1-3 business days to deliver in Metro areas upon dispatch.
We’ll keep you posted all way through! After you order, you will be receiving an order confirmation from us. Please allow 24 hours for the orders to processed and dispatched. Once your order is processed, you will receive an email and an SMS with a tracking number. Another email will be sent, so you can track the delivery status of your order. To make sure you don’t miss your order, you will receive an SMS or an email when the order is on its way and another notification once the item is delivered at your doorstep.
How can I change my delivery address:
If you need to change your delivery information, please contact our team on (03)9010088 or [email protected]
Please note that we process and dispatch the orders within 24 hours. No fees apply when the address is changed before dispatch and covers the same pricing post code area. If in case the order is already dispatched from our warehouse, we charge $20 for redirection fee.
Can I provide additional delivery instructions?
Yes, you can easily do that by placing additional delivery notes before check out. If in case you miss it, you may contact our dedicated customer service team at (03) 90710088 or [email protected]
Additional delivery instructions only cover the ff: address instruction and authority to leave. Please note that “preferred delivery time” is not guaranteed as we do not have control over courier operations.