We are the leading kitchenware experts in Australia with the largest stores in the country meaning that we can demand the best prices for you. We are the go-to place for all things relating to the heart-of-the-home. We sell everything you will ever need when it comes to kitchenware and the know-how of how best to use it. At Kitchen Warehouse we are passionate about seeking new kitchen adventures by offering value and advice to ensure that your kitchen is the heart of your home. We carry all of the big brand names and offer expert advice to help you find the right tool for the job at hand. Bunnings’ lowest prices policy and price guarantee does not apply to products sold directly by Bunnings’ Trusted Sellers

Most orders are processed and dispatched within 1-2 business day of the order being placed. Orders take 5-7 working days for delivery, however orders to remote areas may take longer. Please allow an additional two business days for orders placed on marketplaces such as Bunnings Marketplace\n\nKitchen Warehouse despatches all orders from Victoria. \n\nIf there are multiple items on your order it may be shipped from one warehouse (as a complete order) or from store locations (to be received in multiple deliveries). You will be advised of the dispatch location by email when your order is shipped.

Returns When you shop at Kitchen Warehouse, you can do so with confidence – the confidence of knowing that if you are not completely satisfied with your purchase, you can return it and we will provide you with an exchange, refund or repair within the guidelines outlined below. This policy applies to all purchases made from Kitchen Warehouse, whether in one of our stores or online. The quickest and easiest way to return a product that is purchased online is to contact our friendly & reliable Customer Service team on 1800 332 934 or contact us via the Contact Seller link via your original Order Confirmation email. We want you to be 100% happy with your Kitchen Warehouse purchase and if the condition of the product isn't holding up its end of the bargain, we'll fix it in a hassle free manner. PROOF OF PURCHASE Please note that all returns, refunds, exchanges or repair requests must be accompanied by one of the following Proof of Purchase documents: Original purchase receipt (this is sent to your nominated email address for online purchases) Original return/exchange receipt GOODS ARRIVED DAMAGED? If, for some reason, your goods arrive damaged or inoperable we will do everything we can to fix the issue. Obviously, this is our responsibility and we will correct things as quickly as possible. Just call us on our toll free number 1800 332 934 or contact us via the Contact Seller link via your original Order Confirmation email. HAVE A WARRANTY CLAIM? As far as warranty claims go, we will do everything we can to ensure your warranty is processed smoothly. We have a great relationship with all of our suppliers, and will work directly with them to ensure any warranty issues are rectified in a timely manner. Ultimately, every purchase needs to end on a note that satisfies you and we will take every step to ensure that. CHANGE OF MIND If you have changed your mind about your purchase within the 30 day money back period, Kitchen Warehouse will be pleased to offer you a refund or exchange provided that: You return the item within 30 days of purchase; You provide Proof of Purchase The item is in re-saleable condition including that: - It is in its original packaging, including instruction manuals and all accessories; - It is unused and in its original condition In these instances the customer will bear the expense of returning the goods to Kitchen Warehouse whether in one of our stores or online. If you are unable to provide satisfactory Proof of Purchase, Kitchen Warehouse may, in its absolute discretion, provide you with an exchange to the current value of the item provided that: The item is in re-saleable condition (i.e. the original tags and labels are still attached, the item is in its original packaging (if any), and the item is unused and as sold); and We can verify that the item was originally purchased from Kitchen Warehouse; and The item is not a Special Exception (see below); and Satisfactory Identification (see below) is presented at the time of the return.