Kitchen Installation FAQs

Can I get any kitchen installed?
Yes, you can choose any kitchen from our wide range.
Does Bunnings offer any other installation services?
Yes, we offer a range of in-home and in-store services, including hot water installation, toilet installation and design services. For more information, take a look at our Services page .

How it works

How does Bunnings in-home installation work?

Purchase a kitchen from our wide range at your local Bunnings. Next, request installation quotes either in-store at the Special Orders desk or online. Accept the quote you are happy with and confirm the installation time and date with your chosen tradesperson.
Do I have to buy a kitchen from Bunnings?
Yes.
Who is hipages?
hipages is Australia’s number one site to hire tradies.
What is Bunnings’ relationship with hipages?
Bunnings has partnered with hipages to provide our customers with efficient installation services from local tradespeople.
Who can I speak to in-store about installation?
Speak to a team member at the Special Orders desk or one of our kitchen design consultants.
What is the time between purchase and installation?
After you have purchased your kitchen and installation you can arrange a time that is convenient for both you and the tradesperson.
Why do I need to complete hipages’ question and answer form?
In order to match you with the right tradesperson we need to understand more about your specific job.

When will I receive my quote?
Once you have selected your tradesperson you will receive a quote directly from them.
How can I arrange multiple quotes?
hipages will endeavour to get you up to three quotes on your job.
Who will provide my quote?
The tradespeople you have been connected with will each provide you with a quote.
How many quotes will I receive?
hipages will endeavor to get you up to three quotes on your job. If you require more quotes, then contact hipages on 1300 043 520.
How do I approve my quote?
Confirm your acceptance of a quote directly with the tradesperson of your choice. You will receive their contact details when they submit their quote.
How do I book my installation if I am happy with my quote?
You can arrange a time and date for your installation with your selected tradesperson directly.
How much does it cost to request a quote?
It doesn’t cost anything to request a quote, this is a free service.

What is your returns policy for kitchen installation?
Refunds are available subject to an installation inspection by hipages. Contact hipages on 1300 043 520.
I am unhappy with my installation, can I get a refund?
In the first instance please contact hipages on 1300 043 520 to discuss why you are not happy with the job. From here our number one priority is making sure you are happy with your installation.
One of the products installed was damaged/faulty, what are my options?
Please contact your local Bunnings store for assistance.
How do I return a product that is currently installed?
Exchanges are only available prior to installation.
The item installed was the wrong size/colour, will you exchange it?
Exchanges are only available prior to installation.
One of the products installed has an installation issue, can I get a refund?
Refunds are available subject to an installation inspection by hipages. Contact hipages on 1300 043 520.

What is included in the installation?
Refer to the quote from your tradesperson, this will detail what is and isn’t included in the installation.
How long will the installation take?
This will depend on the type of kitchen installation. Generally your selected tradesperson will provide an estimate of how long the installation will take.
Will you take away my old kitchen?
If you would like your old kitchen removed and taken away, include this information when you request a quote from hipages.
What if I am unhappy with the installation?
Please contact hipages to discuss the available options. Contact hipages on 1300 043 520.
Does Bunnings guarantee the quality of service?
All tradespeople are licensed and qualified. All works carried out will be warranted by the tradesperson.
Who will install my kitchen?
A qualified and licensed tradesperson.
Who do I speak to if I have any installation problems?
Please contact hipages on 1300 043 520 to discuss available options.
How do I return a product that has been installed?
Exchanges are only available prior to installation.

If the kitchen I buy is advertised for a cheaper price, will you match it?
Yes, we match and beat all advertised prices by 10 percent.
What is your returns policy?
Exchanges are only available prior to installation.

What are the terms and conditions?
Bunnings installation services are provided by hipages in partnership with Bunnings. Please ensure you have read and understood both hipages' terms and conditions and Bunnings' standard terms which can be found on our website.

How do I participate in the Bunnings installation program?
You must be a Bunnings Commercial PowerPass holder to participate in the installation program. If you are already a PowerPass holder, please register your interest in the hipages installation program.