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Bunnings stores in Greater Sydney currently closed to retail customers will reopen for essential items from 27 September in line with the latest NSW Government advice. This will provide residents of Western Sydney with better access to essential products needed to complete emergency home repairs, maintenance and prepare homes for storm season.

We continue to encourage all customers in Greater Sydney to use our online options for non-urgent items. Please note that due to a high volume of online orders in lockdown areas, there may be a delay in fulfilling your order. Our teams are working hard to prepare these orders are quickly as possible and we appreciate your patience. Collection and delivery timeframes for your local store will be updated regularly and clearly displayed when adding products to your cart.

To check the status of your online order, please click on the ‘Check your order status’ tab on the bottom right hand corner of the Bunnings homepage and enter in your order number, which can be found in your order confirmation email.

If you do need to head in-store for essential products, please remember to shop alone with no more than one person per household, wear a mask and use the Service NSW QR codes to check in. You can also plan ahead using our Product Finder App, which helps locate products in-store to speed up your shop. You can also plan ahead using our Product Finder App, which helps locate products in-store to speed up your shop.

Since the outset of COVID-19, we have followed the latest government health advice and we thank our customers for their understanding and for following our COVID-safe measures.

Face Masks

In line with NSW Government guidelines, we require all customers and team members to wear a face mask when visiting our stores and sites, unless medically exempt.

Cafes

Cafes are open for take away only.

Community sausage sizzles

Sausage sizzles remain suspended in NSW.

QR codes

Customers will be required to register their visit by using QR codes located at and near the entrance as well as throughout our stores.

From Saturday 28 August, stores in ACT will be temporarily closed to retail customers. Our stores remain open for trade customers only.

During this time our ACT retail customers can still purchase the items they need online, using Bunnings’ Click & Deliver or contactless Drive & Collect service, where products can be ordered online and collected from Bunnings’ car parks, without customers needing to get out of their car. Please note that due to a high volume of online orders, there may be a delay in fulfilling your order. Our team is working hard to prepare orders as quickly as possible. Collection and delivery timeframes for your local store will be updated regularly and clearly displayed when adding products to your cart.

To check the status of your online order, please click on the “Check your order status” tab on the bottom hand right corner of your screen when you visit the Bunnings website and enter your order number, which can be found in your order confirmation email. Some customers may experience a delay in sending order confirmation emails. If you have not receive an order confirmation email on the same day you placed your order, please contact Customer Support for assistance.

Since the outset of COVID-19 we have followed the latest government health advice and we thank customers for their understanding..

Face Masks

In line with the latest Government and public health advice, face masks will be mandatory for team and customers in all ACT stores, unless medically exempt.

Cafes

Cafes in the ACT are open for takeaway only.

Community sausage sizzles

Sausage sizzles for stores in the ACT will be temporarily suspended.

QR codes

QR codes are displayed at the entrance of our ACT stores. Customers are required to check-in to register their visit.

Our stores across regional Victoria are open to all customers, excluding Seymour.

Stores in metro Melbourne will remain temporarily closed to retail customers and open for trade customers only. Retail customers can continue to access the products that they need online via our Click & Deliver service or our contactless Drive & Collect service.

Face Masks

In line with Victorian Government guidelines, we require all trade customers and team members to wear a face mask when visiting our Victorian stores and sites, unless medically exempt.

Cafes

Cafes in regional stores are open for dine in and take away (excluding Seymour, Geelong North, Waurn Ponds, Torquay, Leopold, Ballarat & Delacombe which are open for take away only). Cafes in metro Melbourne stores are open for takeaway only.

Community sausage sizzles

Sausage sizzles for stores in regional Victoria have resumed, excluding Seymour, Geelong North, Waurn Ponds, Torquay and Leopold.

Sausage sizzles for stores in metro Melbourne are temporarily suspended.

QR codes

Customers will be required to register their visit by using QR codes located at and near the entrance as well as throughout our stores.

Drive & Collect

Drive & Collect is a contactless service that allows customers to purchase items online and arrange a convenient time to collect them from a Bunnings car park, without needing to get out of their car. It's available at all Victorian Bunnings stores.

Face Masks

In line with the latest Government and public health advice, we require all customers and team members to wear a face mask when visiting our stores and sites located in the following local government areas: Noosa, Sunshine Coast, Ipswich, Logan, Redlands, Morton, Brisbane, Gold Coast, Scenic Rim, Lockyer Valley, and Somerset unless medically exempt.

Cafes

Cafes in QLD are open for dine in and take away.

Community sausage sizzles

Sausage sizzles for stores in Greater Brisbane, Ipswich, Logan City, Moreton Bay, Redlands, Sunshine Coast, Gold Coast, Noosa, Somerset, Lockyer Valley and Scenic Rim have resumed.

QR codes

QR codes are displayed at the entrance of our QLD stores. Customers are required to check-in to register their visit using the Check In QLD App.

In line with government guidance, our stores in South Australia remain open to ensure customers and tradespeople have access to the products they need to complete emergency repairs and maintenance around homes or to supply essential infrastructure and services.

We encourage customers to please shop online wherever possible using Bunnings’ Click & Deliver or contactless Drive & Collect service, where products can be ordered online and collected from Bunnings’ car parks, without needing to get out of the car.

Face masks

We require all customers and team members to wear a face mask when visiting our stores, unless medically exempt.

Cafes

Cafes are open for take away only.

Community sausage sizzles

Sausage sizzles have resumed at stores across SA. Volunteers will be required to wear a face mask..

QR codes

QR codes are displayed at the entrance of our SA stores. We encourage customers to check-in to register their visit.

Face masks

We require all customers and team members to wear a face mask when visiting our stores, unless medically exempt.

Cafes

Cafes are open for dine in and take away.

Community sausage sizzles

Sausage sizzles have resumed in our NT stores.

QR codes

QR codes are displayed at the entrance of our NT stores. We encourage customers to check-in to register their visit.

Face Masks

In line with the latest Government and public health advice, masks are no longer mandatory for our team and customers.

Cafes

Cafes are open for both dine in and take away.

Community sausage sizzles

Sausage sizzles have resumed for stores across WA.

In-store activities

Activities will return to stores in the Perth and Peel region this week.

QR codes

QR codes are displayed at the entrance of our WA stores. Customers are encouraged to check-in to register their visit.

What we're doing to help you shop safely

We continue to put in place additional safety measures to help look after our team members and customers:

  • Increased cleaning in-store and for equipment such as counters, trolleys and baskets.
  • Providing team members with masks, gloves and hand sanitiser.
  • Fewer checkouts in operation to maintain physical distancing requirements.
  • Suspended family events, in-store and children’s activities.
  • Playgrounds are closed in all states except for TAS
  • Cafes in our stores in metro VIC, NSW, SA & ACT are open for takeaway only.
  • Water fountains and trade coffee stations are closed

Physical distancing measures

Here’s how we’re practising physical distancing in store:

  • 1.5m floor markings at all checkouts for our customers.
  • Posters outside and around the store, with reminders for customers via PA announcements.
  • Rearranging in-store items to create 1.5m space for our customers and team members to keep their distance.
  • Requesting that customers use ‘Tap & Pay’ options as the preferred method of payment.
  • Limiting customer numbers in-store.

There may be some delays in our busier stores, as we try to ensure physical distancing measures. It'll be different from store to store and we'll do the best we can to get everyone in and out as quickly as possible.

Contactless services

Save time in-store with the Bunnings Product Finder App. The easy to use app will help you save time in-store during your next trip to Bunnings.

We encourage customers to shop online or use our contactless Drive & Collect service.

Our teams are doing their best to serve our communities

Our teams are doing an incredible job working hard and doing their best to help customers get the products that they need. We ask customers to respect the space they keep and respect they show.  We really appreciate everyone’s patience during this time.

We'll continue to keep everyone informed of the additional precautionary steps we are taking through in store signage and we will keep this page relevant with the most up-to-date information that may affect our stores.

If you have any questions or would like to know more about the steps we are taking to protect our customers and team, contact us online or call 1800 803 037.







A message to our customers

A message to our customers