**Standard Shipping for $9.95 AUD. Large items $14.95 AUD. Whilst most standard deliveries are received within 3-5 days, please allow up to 7 business days, depending upon the time of purchase and your delivery address.
Please note: All orders are dispatched from Brisbane, Australia. During sale and holiday periods, delivery may take longer than the estimated timeframes above. If you live in WA, NT, certain areas of QLD or remote rural areas, you may need to allow a few extra days for postage. To find out more about postage to your state, click here.
If you have any questions about delivery, please contact us on 07 3805 4718.
More Shipping Information:
We charge a standard delivery fee for deliveries within Australia at a flat rate of $9.95 for most orders. Large sized items are charged a flat fee of $14.95 for delivery. A special delivery fee may apply for certain goods. We will notify you of any change to the delivery fee for your order and if you do not wish to continue with your order, you may cancel your order, and we will refund any payment made by you.
We may in our absolute discretion determine how goods are delivered to you. For deliveries within Australia, our preferred delivery method is Australia Post’s Parcel Post service. Your parcel should reach you within 3-7 business days. Deliveries to regional areas may take longer. If you have not received your parcel within 5 business days of dispatch, please contact us.
We cannot guarantee that delivery will occur in the delivery time frame contained in these terms. We are not liable for any loss, damage, cost, expense or injury you or any third party suffers as a result of a delay in delivery.
Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.
Delivery of goods will take place at the delivery address specified by you in the order.
You may be required to sign for delivery. If there is no one available at the delivery address to accept delivery, or there is limited access to the delivery address or it is unsafe or impractical to make delivery or for any other reason delivery cannot take place, a calling card may be left for you to collect the goods from a local Australia Post office or our selected couriers depot. It is your responsibility to follow the instructions stated on the calling card. If you refuse to sign the delivery document, this will be taken as a refusal to accept the delivery. Where re-delivery is required because of refusal to accept delivery, you may be required to pay an additional delivery fee.
In the event that we have posted your item to the delivery address specified by you in the order and the item is returned as non -deliverable or not collected within Australia Post's specified timeframe, we will contact you to advise that your order has been returned to sender. We reserve the right to pass the additional cost for the parcel return, plus the cost of reshipping to you. If you decide to cancel your order, the costs of the parcel return plus the original cost of shipping will be deducted from any applicable refund.
Once delivered, you must inspect and test the goods and ensure the goods delivered match your order. You must let us know about any damaged, missing and incorrect goods as soon as possible by contacting us.
You must take care when handling and opening the order so as not to damage it, particularly when using any sharp instruments.
Insurance is not available.