Gift Card FAQs

Frequently Asked Questions

• Can I send a photo gift card or a physical gift card? 
  Orders for the physical and customised photo gift cards are temporarily unavailable and will be up and returning soon. In the meantime, you can send a digital eGift Card with the option to include an image and a message which will arrive instantly via email. 
• Can Bunnings Gift Cards be used online?
  Currently Bunnings Gift Cards can only be redeemed in person at Bunnings stores.
• Do Bunnings Gift Cards expire?
  Bunnings Gift Cards do not have an expiry date and are valid until redemption.
• Can they be redeemed for cash?
  No, Bunnings Gift Cards are not redeemable for cash.
• Where can Bunnings Gift Cards be purchased online?
  Bunnings Gift Cards can be purchased online. Corporate customers can also purchase corporate gift cards online.
• Can a printed gift card be given to someone else to use?
  Yes, Bunnings Photo Gift Cards and eGift Cards can be redeemed by anyone.
• Are there things I cannot buy with a gift card?
  Bunnings Gift Cards can be redeemed on any of our products or services in-store.
• Can I use a Bunnings Gift Card in other stores outside of Bunnings?
  Bunnings Gift Cards are only valid and redeemable within Australian Bunnings stores.
• I have tried to purchase a gift card online, but the payment wasn't processed.
  Please contact the Bunnings Gift Card team to identify why the transaction was unsuccessful.
• When filling out my details I entered an incorrect email address.
  Please contact the Bunnings Gift Card team.
• When filling out my details I entered an incorrect postal address.
  Please contact the Bunnings Gift Card team.
• I'm having trouble purchasing or redeeming a gift card, can someone help me?
  Yes, please call our customer support team on 1300 721 311 between 8:00am - 4:30pm Monday to Friday or you can email the Bunnings Gift Card team.
• My credit card has been charged, but I haven't received my gift card.
  Please contact the Bunnings Gift Card team.
• My gift card has been lost in the mail. Can you cancel and reissue the card?
  Please contact the Bunnings Gift Card team.
• Is there a maximum amount limit on Bunnings Gift Cards?

  Yes, there is a maximum amount of $500 per card and $2000 per order.

  For bulk gift card purchases, take a look at our Corporate Gift Cards or contact the Gift Cards team for corporate orders.

• I'm having trouble placing a corporate gift card order.
  Please contact the Bunnings Gift Card team.