At Retail Appliance Parts we only send your orders through the most reputable courier companies. Depending on what part has been ordered, most of the time we will use Australia Post or Star Track. Our team will upload a unique tracking number for your order upon dispatch for your tracking reference. Orders will usually be delivered within 3-5 working days, depending on your location, however, please allow for delays due to unforeseen circumstances and/or peak periods. We aim to have “In stock” items dispatched within 24 hours of your order being placed. In the event a ‘Special Order’ item is being ordered or a part has become “out of stock” after you have placed the order, we will usually have this dispatched within 10-15 days, however as we do often need to wait for these items to be imported from Europe, there may be some instances that are out of our control where supplier lead times fall outside of the 10–15-day window. At Retail Appliance Parts, we offer a flat rate of $15.00 for Australia Post Standard Shipping. In the event you would like to order multiple parts, please reach out to us directly so we can best calculate postage costs / alternative freight options. Express Shipping: For expedited services, please ensure you let us know by selecting the express freight option when you are finalising your order. We will generally dispatch via Australia Post or Star Track express which have a transit time of approx. 1-2 business days for the express service. (This is applicable for most Australian addresses, however there can be delays due to unforeseen circumstances and/or peak periods). Location: Items will be sent from our Sydney, NSW warehouse most of the time, except where the item being requested is a special order / on request item, it may then come from a 3rd party location.