Shipping Policy 1. Shipping Zones We offer shipping within Australia only. Unfortunately, we currently do not offer international shipping. 2. Order Processing Time Orders are typically processed and shipped within 1-2 business days (excluding weekends and public holidays) after payment confirmation. 3. Shipping Methods and Timelines Delivery Time: estimate 3-7 business days from the date of dispatch. Shipping Cost: Calculated at checkout based on the weight and dimensions of the items in your order. Delivery times above are estimates only. We make every attempt to ensure all deliveries arrive within the estimated time frames above however sometimes events occur that are out of our control. If your order is more than 2 business days late based on the above guidelines please contact us and provide your name, order number and date of order. * Rural and remote areas may attract longer shipping times but we make every effort to ensure we provide the fastest delivery times possible. 4. Tracking Your Order Once your order is shipped, you will receive a tracking number via email to monitor the status and delivery progress of your shipment. 5. Shipping Restrictions We are unable to ship to P.O. Boxes or Parcel Lockers. Please provide a physical address for delivery. 6. Free Shipping We may offer free shipping promotions from time to time. The terms and conditions of these promotions will be clearly stated on our website. 7. Shipping Fees Shipping fees are calculated at checkout based on the weight and dimensions of your order. Any applicable fees will be displayed before you confirm your purchase. 8. Lost or Damaged Items In the rare event that your order is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue promptly. 9. Contact Us If you have any questions or need further assistance regarding shipping, please feel free to contact us. 10. Updates to the Shipping Policy We reserve the right to update our shipping policy as needed. Any changes will be posted on this page, and the date of the last revision will be updated accordingly.