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COVID-19 Update to Customers

Customers can shop with us in-store or online with our Click & Deliver or Drive & Collect services. We continue to follow government advice and thank our amazing team for all their hard work helping our customers.

Plan Ahead Plan ahead - Research online & make a list
Shop Smart Shop Smart - Download our product finder app to minimise time spent in store. Avoid shopping in groups
Physical Distancing Physical Distancing - Maintain 1.5m between yourself & others
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This item is sold and delivered by House, a Bunnings Trusted Seller. MarketLink FAQ's
  • Achieves superior odour control
  • Tra is quick and easy to clean
  • Uses natural mineral zeolite pellets
  • Results in a smaller waste footprint than paper pellets
  • Uses an absorbant pad at the bottom of the tray

The Ezi-LockOdour Dual Layer Cat Litter System is a revolutionary design in litter trays that offers superior odour control. This litter system uses naural mineral zeolite pellets which have micropores to help dehydrate moisture while allowing liqiud to pass through to the absorbant pad below. These pellets have been shown to leave an 11 times smaller waste footprint than paper pellets and only need to be changed once a month. The Ezi-LockOdour Dual Layer Cat Litter System also uses an absorbant pad which is placed in the slide-out tray at the bottom of the litter system. This pad works to immediately absorb and lock away both liquid and odour and is quick and easy to change once a week. While the Ezi-LockOdour Cat Litter System Natural Mineral Zeolite Pellets and Ezi-LockOdour Cat Litter System Absorbant Cat Pads are sold seperately, the Ezi-LockOdour Dual Layer Cat Litter System includes a a scoop and it comes with everything you need to get you started to a month which includes a 2L bag of pellets and a pack of 4 absorbant pads.

Manufacturer's Warranty

COVID-19 IMPORTANT SHIPPING INFORMATION

Due to the current COVID-19 situation, we are experiencing an increased volume of online orders. We thank you for your support as we are working hard to ensure that your orders are dispatched as quickly as possible. Our warehouse is open 24 hours a day, dispatching orders every business day, as we practice social distancing to ensure our staff are working safely and taking precautions.

With increased volumes of online shopping and additional safety measures, delays may be encountered on shipments as our delivery partner Australia Post also face numerous challenges presented by the pandemic. Such challenges include transporting all interstate parcels via motor vehicle, rather than by air which will take longer.


TRACKING YOUR PARCEL

Additional security checks are currently being imposed for all interstate parcels at Australian borders. As a result of this, updates to your parcel’s tracking information may take a little longer to come through. Your patience and support during this time is greatly appreciated. You can check the Australia Post website for estimated delivery times during this period



We aim to dispatch orders within 3 business days of an order being placed. During busy sale or promotional periods and other special events, there may be a delay in dispatching your order due to an increase in order volumes.

All orders are shipped from our warehouse in Melbourne. The estimated delivery time frame will vary based on your location around Australia:

• Locations within certain major city centres such as Melbourne, Sydney, Brisbane can take approximately 2 to 3 business days after dispatch
• Locations outside these city centres can take approximately 2 to 5 business days after dispatch
• Remote, rural locations can take approximately 5 to 7 business days after dispatch

We dispatch all orders using the Australia Post eParcel Service. Please visit Australia Post to estimate delivery time to your location.

Please note: due to the increased volume of orders leading into Christmas, your delivery may be delayed

At House we are committed to offering you a safe and pleasant shopping experience, so if something does go wrong we are here to help you. As part of this, House offers the following piece-of-mind product guarantees:

• If you change your mind or make an incorrect choice, we will issue you with a refund (excluding postage costs) within 30 days of purchase for unused products (returned in its original packaging)
• If your item arrives damaged, we will arrange a replacement or full refund at our cost
• If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund, or other remedy where appropriate

To return an item, simply contact our Customer Service team. Once the return has been approved, you will receive an RA number which must be quoted on the packaging of the returned item (please note your return may be rejected if an RA number is not provided). When returning an unwanted item, please ensure the item is unused, in its original re-sellable condition with all original packaging.

Once the return is received, our team will assess the item and contact you to advise the next course of action. All refunds will be returned to the original method of payment used when the item was purchased.