Door Lock Installation FAQs

Purchase a door lock at Bunnings and pick up an installation card. Installation can be organised online at bunnings.com.au/services or in-store at the Special Orders desk.

Follow the instructions on the door lock installation card to arrange installation or visit bunnings.com.au/services to book your installation.

Installation cards are located in the door hardware aisle or at the Special Orders desk in-store.

Yes, installation is provided as an additional service to install any door lock purchased from our wide range.

hipages is Australia’s number one site to find trusted, licensed tradies.

Bunnings has partnered with hipages to provide our customers with this handy door lock installation service.

You can speak to any team member at the Special Orders desk or your in-store hardware expert.

After you have purchased your door lock and installation, you can arrange a time that is convenient for both you and the tradesperson.

In order to match you with the right tradesperson, we need to understand more about your specific job.

Refunds are available subject to an installation inspection by hipages. Contact hipages on 1300 043 520.

In the first instance please contact hipages on 1300 043 520 to discuss why you are not happy with the job. From here our number one priority is making sure you are happy with your installation.

If you have lost your installation card, contact your local Bunnings to arrange a new card.

Please contact your local Bunnings Store for assistance.

If you have not activated or revealed the code on the voucher, then it can be returned to Bunnings for a full refund.

You will receive your refund in the same method as payment was made.

Cash refunds will be provided instantly in-store, while credit card refunds will depend on your financial institution.

Exchanges on non-faulty goods are only available prior to installation.

Exchanges on non-faulty goods are only available prior to installation. For faulty goods, please refer to our returns policy.

Refunds are available subject to an installation inspection by hipages. Contact hipages on 1300 043 520.

You can pay for your door lock installation in-store at your local Bunnings. Simply pick up a door lock installation card and pay for it at the register or the Special Orders desk.

A door lock installation will take approximately one to two hours.

No. The safe disposal of the old door lock is the customers responsibility.

If additional parts are required the customer will pay the tradesperson directly on the day of installation.

Please contact hipages on 1300 043 520 to discuss the available options.

All tradespeople are licensed and qualified. All works carried out will be warranted by the tradesperson.

A qualified and licensed tradesperson.

Please contact hipages on 1300 043 520 to discuss available options.

Exchanges on non-faulty goods are available prior to installation. For faulty goods, please refer to our returns policy.

Exchanges are only available prior to installation.

If you find a competitor’s lower price on the same stocked item, we’ll beat it by 10%. Don’t forget, our price guarantee excludes trade quotes, stock liquidations and commercial quantities.

Please ensure you have read our terms and conditions for the door lock installation service.

Bunnings Group Limited requires builders’ licences & security licences in certain circumstances and is licensed as follows:
SA: Builder Licence No: BLD 248065;
QLD: QBCC Act Licence No: 1191280;
NSW: Builder Licence No: 186807C Tel: (03) 8831 9777

VIC Security Licence No: 954-386-50S
QLD Security Licence No: 4251838

You must be a Bunnings Commercial PowerPass holder to participate in the installation program. If you are already a PowerPass holder, please register your interest in the hipages installation program.