How to keep your staff and customers safe during COVID-19

During this time, it is vital to keep your team and customers safe as you begin to reopen your doors making, sure you’re doing so in a clean and hygienic manner.

Safe work environment

Whether you can’t wait to get back to work or feel uneasy about loosening restrictions, the entire community has a job in keeping our workplaces safe during the pandemic. Through the Safe Work Australia site, the federal government has issued industry-specific health and safety guidelines around COVID-19 that lay out what businesses need to do to prepare for their teams returning to work.

A clean workplace

It’s important to distinguish between products that clean (remove contaminants) and those that disinfect (kill pathogens) and use both. Identify and regularly clean the high-traffic areas in your workplace. Some high-contact objects will need frequent wiping, potentially after every single use.


Good hygiene

You know it already: the best way to reduce the chances of contracting or passing on COVID-19 is to wash your hands with soap and water after sneezing, coughing, touching your face, using the bathroom or moving between places. The next best option is hand sanitiser, which the government says should contain at least 60 per cent ethanol or 70 per cent isopropanol. If hand sanitiser is stationed prominently in the workplace, customers and staff will understand it’s there for them to use. 

washing hands

Physical distancing

Government guidelines require that people have four square metres of space each to work in and stay 1.5 metres apart wherever possible. For many businesses, bright tape on the floor is a cheap, effective way to help staff and customers with social distancing. Barricade tape, bollards and entry and exit signs also guide traffic flow and can be reconfigured for different operating hours.

social distancing

Personal Protective Equipment (PPE)

Giving people protective gear that’s appropriate for their work, such as face masks or gloves, not only helps staff adhere to changing regulations but is a clear, comforting signal that their employer cares about their health.

protective wear

Information correct at time of publication. 

For more information on how to keep your workplace safe and clean please visit Safe Work Australia.

More D.I.Y. Advice

Health & Safety

Please make sure you use all equipment appropriately and safely when following the advice in these D.I.Y. videos. You need to be familiar with how to use equipment safely and follow the instructions that came with the equipment. If you are unsure, you may feel it is safest to consult an expert, such as the manufacturer or an expert Bunnings Team Member.

Grave health hazards are linked to asbestos, which may be in homes built up to 1990. Health hazards may result from exposure to lead-based paints in older materials and copper chromium arsenic (CCA) treated timber. For information on the dangers of asbestos, lead-based paint and CCA treated timber and tips for dealing with these materials contact your local council's Environmental Health Officer or visit our Health & Safety page. You can also use a simple test kit from Bunnings to indicate the presence of lead-based paint.
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