Contact Us

For our latest Coronavirus update and any impact this may have on our stores please read here.

We are always looking at ways to make Bunnings a better place to shop for all your home improvement projects and we'd love to hear your thoughts on how we are going and any ideas you have for improving our service.

We know that we are not always perfect and if we've done something wrong we'd love to hear from you so that we can fix it.

If you prefer to speak to a team member in person about product advice, please contact your nearest Bunnings store.

You can also contact Bunnings Store Support or fill out the form below.

To help us get your answer more quickly, please select below what your query is related to.

What is your feedback/query related to?

Frequently Asked Questions

How can I follow up on feedback I've already given?

If you would like to follow up on the progress of your feedback, please contact the store you selected and they will be able to assist you.

Contact Your Local Store

For any queries related to your local Bunnings, please contact your nearest store.

State Support Centres

Queensland

3rd Floor Nexus Building, 96 Mt Gravatt-Capalaba Road,
Upper Mt Gravatt, QLD 4122

(07) 3452 5600

New South Wales / Australian Capital Territory

Level 8, 5 Rider Boulevard, Rhodes, NSW 2138

(02) 9846 7100

Victoria

465 Auburn Road, Hawthorn East, VIC 3123

(03) 8831 9777

South Australia / Northern Territory / Tasmania

108 Railway Terrace, Mile End, SA 5031

(08) 8152 6500

Western Australia

Level 3, 25 Rowe Avenue, Rivervale, WA 6103

(08) 9365 1555

National Support Centre

16-18 Cato Street, Hawthorn East, Victoria 3123

Locked Bag 3004 Hawthorn, VIC 3122

(03) 8831 9777

Trade Accounts

We have a range of trade accounts available to suit your needs.

Trolley Collection

To report an abandoned trolley please call 1300 554 777.

Privacy Policy

Bunnings collects your personal information to allow us to supply you with goods or services. We will not use or disclose your personal information for any other purpose. For further information you can view our privacy policy or email us at privacy@bunnings.com.au.

Updated Corporations Act Registered Office details due to COVID-19

Following Government recommendations in relating to COVID-19, all visitor and public access is temporarily restricted to the Registered Office of Bunnings Group Limited, which is co-located with the Registered Office of Wesfarmers Limited in Perth.

If you require access to the Registered Office, please call 08 9327 4211 to speak to Wesfarmers Limited reception. You can also email info@wesfarmers.com.au if you have any enquiries out of office hours or if you require service of any document or process for Bunnings Group Limited.

Please do not contact the Registered Office in relation to customer or operational inquiries. These should be directed via the standard contact channels.