5 Year Warranty
This warranty runs for five years from the date of purchase.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other loss or damage. You are also entitled to have the goods repaired if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
What is covered
This warranty covers any defects in materials or workmanship with the exception of the reasons stated below. The warranty covers the product used in normal domestic use.
What is not covered
This warranty does not cover wear and tear to working parts, misuse or abuse. It does not cover discolourations due to exposure to sunlight or cleaning chemicals.
If you believe you have a legitimate claim with your Boston Hose please contact Fix-A-Tap Australia via our website at www.fixatap.com.au to complete the warranty claim form. Alternately you can contact our office on (02) 9476 7400.
Any written correspondence should be sent to:
Unit 1, 41 Leighton Place
Asquith, NSW, 2077
Please keep your receipt for proof of purchase