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COVID-19 Update to Customers

Our Metropolitan Melbourne stores will remain open for Trade customers only. We encourage retail customers to use our Click & Deliver or Drive & Collect service. Customers in regional Victoria and other states can get the essentials that they need by shopping with us in-store or online. We continue to follow government advice, and thank our amazing team for all their hard work helping our customers.

Plan Ahead Plan ahead - Research online & make a list
Shop Smart Shop Smart - Download our product finder app to minimise time spent in store. Avoid shopping in groups
Physical Distancing Physical Distancing - Maintain 1.5m between yourself & others
Cashless Payment Cashless Payment - Use cashless payment to minimise contact.
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This item is sold and delivered by House, a Bunnings Trusted Seller. MarketLink FAQ's
  • Manufactured using small metal pellet impact technology to enhance the surface to form an ultra-durable rock-like finish
  • Toughened and reinforced 3-layer non-stick surface offers better durability, outstanding food release and a lifetime of use
  • Equipped with a full stainless steel induction plate making this cookware suitable for all cooktops
  • Unique high wall body design gives you even more capacity cooking, more surface area in the base and sloped sides for easy tossing and turning of ingredients
  • Equipped with easy to hold, chef designed handles that are riveted to the cookware for superior strength and durability. Handles are designed to stay cool on the cooktop.

The Baccarat Rock 6 Piece Cookset is part of the best selling Rock range from Baccarat. The cookware set features a toughened, reinforced 3 layer non stick surface that is durable like (you guessed it) rock! The unique process uses small metal pellet impact technology that results in cookware with super durability and great food release once you've cooked your food. How does the Baccarat Rock Cookware set compare to others? On standard abrasion tests the best conventional non sticks reach 20,000 cycles, most reinforced non sticks reach 400,000. This cookware reaches 700,000 cycles and still stops food from sticking! Suitable for all cooktops including induction, the Baccarat Rock Cookware Set features sloped sides to make it easy to toss and roll your culinary creations. Heavy gauged forged bodies means that heat is distributed evenly and the weight of the bases ensures the pans will be warp free for a lifetime of use. Both Dishwasher friendly and oven safe to 220C, the cookset highly practical for daily use. Baccarat is so confident with the Rock 6 Piece Cookset that they offer a lifetime guarantee.

Baccarat Lifetime Guarantee

COVID-19 IMPORTANT SHIPPING INFORMATION

Due to the current COVID-19 situation, we are experiencing an increased volume of online orders. We thank you for your support as we are working hard to ensure that your orders are dispatched as quickly as possible. Our warehouse is open 24 hours a day, dispatching orders every business day, as we practice social distancing to ensure our staff are working safely and taking precautions.

With increased volumes of online shopping and additional safety measures, delays may be encountered on shipments as our delivery partner Australia Post also face numerous challenges presented by the pandemic. Such challenges include transporting all interstate parcels via motor vehicle, rather than by air which will take longer.


TRACKING YOUR PARCEL

Additional security checks are currently being imposed for all interstate parcels at Australian borders. As a result of this, updates to your parcel’s tracking information may take a little longer to come through. Your patience and support during this time is greatly appreciated. You can check the Australia Post website for estimated delivery times during this period



We aim to dispatch orders within 3 business days of an order being placed. During busy sale or promotional periods and other special events, there may be a delay in dispatching your order due to an increase in order volumes.

All orders are shipped from our warehouse in Melbourne. The estimated delivery time frame will vary based on your location around Australia:

• Locations within certain major city centres such as Melbourne, Sydney, Brisbane can take approximately 2 to 3 business days after dispatch
• Locations outside these city centres can take approximately 2 to 5 business days after dispatch
• Remote, rural locations can take approximately 5 to 7 business days after dispatch

We dispatch all orders using the Australia Post eParcel Service. Please visit Australia Post to estimate delivery time to your location.

At House we are committed to offering you a safe and pleasant shopping experience, so if something does go wrong we are here to help you. As part of this, House offers the following piece-of-mind product guarantees:

• If you change your mind or make an incorrect choice, we will issue you with a refund (excluding postage costs) within 30 days of purchase for unused products (returned in its original packaging)
• If your item arrives damaged, we will arrange a replacement or full refund at our cost
• If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund, or other remedy where appropriate

To return an item, simply contact our Customer Service team. Once the return has been approved, you will receive an RA number which must be quoted on the packaging of the returned item (please note your return may be rejected if an RA number is not provided). When returning an unwanted item, please ensure the item is unused, in its original re-sellable condition with all original packaging.

Once the return is received, our team will assess the item and contact you to advise the next course of action. All refunds will be returned to the original method of payment used when the item was purchased.