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COVID-19 Update to Customers

Our Metropolitan Melbourne stores are now open for all customers. Customers can shop with us in-store or online with our Click & Deliver or Drive & Collect services. We continue to follow government advice and thank our amazing team for all their hard work helping our customers.

Plan Ahead Plan ahead - Research online & make a list
Shop Smart Shop Smart - Download our product finder app to minimise time spent in store. Avoid shopping in groups
Physical Distancing Physical Distancing - Maintain 1.5m between yourself & others
Cashless Payment Cashless Payment - Use cashless payment to minimise contact.
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This item is sold and delivered by House, a Bunnings Trusted Seller. MarketLink FAQ's
  • Unique impact technology leaves an ultra-durable rock-like finish
  • Offers superior non-stick cooking with great food release
  • Features full stainless steel induction plate for strength and compatibility with all cooktops
  • Both oven and dishwasher friendly
  • High wall cookware body for greater cooking experience

This Baccarat frypan is part of the Rock range from the popular cookware manufacturer. It features a toughened, reinforced 3 layer non stick surface that is durable like (you guessed it) rock! The unique process uses small metal pellet impact technology that results in super durability and great food release. How does this Baccarat non stick frypan compare to others? On standard abrasion tests the best conventional non sticks reach 20,000 cycles, most reinforced non sticks reach 400,000. This cookware reaches 700,000 cycles and still stops food from sticking! Suitable for all cooktops including induction the Baccarat Rock Frypan 20cm has a high walled body for more surface area to cook on. The sloped sides also make it easy to toss and roll your culinary creations. A heavy gauged forged body means that heat is distributed evenly and the weight of the base ensures the pan will be warp free for a lifetime of use. Both Dishwasher friendly and oven safe to 220C, it is highly practical for daily use. Baccarat is so confident with the Baccarat Rock Frypan 20cm that they offer a lifetime guarantee when cared for according to the Care and Use instructions provided.

Baccarat Lifetime Guarantee

COVID-19 IMPORTANT SHIPPING INFORMATION

Due to the current COVID-19 situation, we are experiencing an increased volume of online orders. We thank you for your support as we are working hard to ensure that your orders are dispatched as quickly as possible. Our warehouse is open 24 hours a day, dispatching orders every business day, as we practice social distancing to ensure our staff are working safely and taking precautions.

With increased volumes of online shopping and additional safety measures, delays may be encountered on shipments as our delivery partner Australia Post also face numerous challenges presented by the pandemic. Such challenges include transporting all interstate parcels via motor vehicle, rather than by air which will take longer.


TRACKING YOUR PARCEL

Additional security checks are currently being imposed for all interstate parcels at Australian borders. As a result of this, updates to your parcel’s tracking information may take a little longer to come through. Your patience and support during this time is greatly appreciated. You can check the Australia Post website for estimated delivery times during this period



We aim to dispatch orders within 3 business days of an order being placed. During busy sale or promotional periods and other special events, there may be a delay in dispatching your order due to an increase in order volumes.

All orders are shipped from our warehouse in Melbourne. The estimated delivery time frame will vary based on your location around Australia:

• Locations within certain major city centres such as Melbourne, Sydney, Brisbane can take approximately 2 to 3 business days after dispatch
• Locations outside these city centres can take approximately 2 to 5 business days after dispatch
• Remote, rural locations can take approximately 5 to 7 business days after dispatch

We dispatch all orders using the Australia Post eParcel Service. Please visit Australia Post to estimate delivery time to your location.

At House we are committed to offering you a safe and pleasant shopping experience, so if something does go wrong we are here to help you. As part of this, House offers the following piece-of-mind product guarantees:

• If you change your mind or make an incorrect choice, we will issue you with a refund (excluding postage costs) within 30 days of purchase for unused products (returned in its original packaging)
• If your item arrives damaged, we will arrange a replacement or full refund at our cost
• If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund, or other remedy where appropriate

To return an item, simply contact our Customer Service team. Once the return has been approved, you will receive an RA number which must be quoted on the packaging of the returned item (please note your return may be rejected if an RA number is not provided). When returning an unwanted item, please ensure the item is unused, in its original re-sellable condition with all original packaging.

Once the return is received, our team will assess the item and contact you to advise the next course of action. All refunds will be returned to the original method of payment used when the item was purchased.