Appliance Installation FAQs

How it works

How does Bunnings in-home installation work?
Select an oven, cooktop or rangehood from Bunnings, as shown in-store or online, and pick up an installation card. You can purchase your appliance and arrange installation at the Special Orders desk.
Do I have to buy an appliance from Bunnings?
Yes, installation is provided as an additional service when you purchase an oven, cooktop or rangehood from Bunnings. Excludes ceiling-mounted rangehoods.
How much does it cost?

Our appliance installation service pricing is from $187. This includes ‘standard’ like-for-like replacement where the incoming product can be installed in the same position and with the same connections/configurations as the outgoing product.

This offer does not provide an initial install for a new appliance, an appliance must be or have been installed in the spot where the new unit is to be installed. ‘Non-standard’ replacement installation will incur additional charges.

For a full breakdown of all pricing, refer to our pricing list.
Who can I speak to in-store about installation?
You can speak to any Special Orders or Kitchens team member.
What is the time between purchase and installation?
After you have purchased a product and booked your installation, you can arrange a time that is convenient for both you and the installer.

Returns and refunds

What is your returns policy for appliances?

Please contact your local Bunnings Store to discuss available options.
One of the products installed was damaged/faulty, what are my options?
Please contact your local Bunnings Store for assistance.
How will I receive my refund?
You will receive your refund in the same method as payment was made.
How long will it take to receive my refund?
Cash refunds will be provided instantly in-store, while credit card refunds will depend on your financial institution.
How do I return a product that is currently installed?
Exchanges on non-faulty goods are only available prior to installation.
The product installed has an installation issue, can I get a refund?

Refunds are available subject to an installation inspection by the installer. Please contact your local Bunnings Store for assistance.

Payment

How do I pay for this installation service?
Simply pick up an oven, cooktop or rangehood and installation card in-store and pay for it at the Special Orders desk in-store.

Installation

What is included in the installation?
Standard like-for-like replacement on compatible products includes:
- Installation of an oven, cooktop or rangehood
- Disconnection of existing appliance
- Installation by a qualified plumber or electrician
Will you remove my existing appliance?
Yes. The installation service includes the disconnection of your existing appliance. Disposal of an existing appliance can be arranged for an additional charge.
How long will installation take?
This will vary depending on your installation requirements. For more detail regarding installation times please discuss with your installer.
Will there be additional charges?

Additional charges may occur if your installation is considered ‘non-standard’. ‘Standard’ like-for-like replacement is where the incoming product can be installed in the same position and with the same connections/configurations as the outgoing product.

This offer does not provide an initial install for a new appliance, an appliance must be or have been installed in the spot where the new unit is to be installed. ‘Non-standard’ replacement installation will incur additional charges.

For a full breakdown of all pricing, refer to our pricing list.
What if I am unhappy with the installation?
Please contact your local Bunnings Store to discuss the available options.
Does Bunnings guarantee the quality of service?
All tradespeople are licensed and qualified. All works carried out will be warranted by the tradesperson.
Who will install my appliance?
A qualified and licensed tradesperson.
Who do I speak to if I have any installation problems?

Please contact your local Bunnings Store to discuss the available options.
How do I return a product that has been installed?
Exchanges on non-faulty goods are available prior to installation. For faulty goods, please refer to our returns policy.

Price guarantee

If the product I buy is advertised for a cheaper price, will you match it?

If you find a competitor’s lower price on the same stocked item, we’ll beat it by 10%. Don’t forget, our price guarantee excludes trade quotes, stock liquidations and commercial quantities.

Terms and conditions

What are the terms and conditions?

Please ensure you have read and understood the terms and conditions.

Bunnings Group Limited requires builders’ licenses in certain circumstances and is licensed as follows:

SA: Builder License No: BLD 248065;

QLD: QBCC Act License No: 1191280;

NSW: Builder License No: 186807C Tel: (03) 8831 9777

VIC: Security Licence No: 954-386-50S

QLD: Security Licence No: 4251838

More services

More Services

Find out more services Bunnings has to offer.