Andala Pets & Rural is your one-stop shop for all things pet and farm. With a huge range of products to choose from, we're sure to have everything you need to keep your furry friends happy and your herd flourishing. Our friendly staff are always happy to help, so don't hesitate to ask us for advice on choosing the right product for your needs. Visit us today and see why we're Australia's favourite pet and rural retailer! Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

At Andala Pets & Rural, we are committed to delivering your order as quickly and safely as possible, no matter where you are in Australia.\n\nShipping Times\nWe aim to dispatch all orders within 1–3 business days. Delivery times will vary based on your location and the size or type of product ordered.\n\nDelivery Coverage\nWe deliver Australia-wide via a trusted network of freight and courier services. Most metropolitan and regional areas are covered under our standard shipping rates.\n\nAdditional Freight Charges for Remote or Regional Locations\nPlease note that some regional, remote, or non-standard delivery areas may attract additional freight charges. These areas can include, but are not limited to:\n\nRural properties\nIslands or offshore locations\nAreas not regularly serviced by major carriers\n\nIf you're unsure whether your address falls into this category, we strongly encourage you to contact Andala Pets & Rural before placing your order. We’re happy to check and confirm whether additional freight charges may apply.\n\nContact Us\nIf you have any questions about delivery to your location or require a freight quote, please message us directly via the Bunnings Marketplace platform.\n\nThank you for shopping with Andala Pets & Rural – we appreciate your support!

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email. We are not obliged to accept returns for change of mind. You must obtain prior authorization from us before returning goods. You must contact us before you assemble or use the product/s. All returns must contain relevant order/contact details before a refund can be actioned. Products must be sent back unused and unassembled with no damage and a refund less freight will be given. ? We can arrange pick up and refund will be less return freight also. Refunds will be in the same manner as payment was received. ? Consumer guarantees apply under Australian Consumer Law.? Unfortunately, sometimes things get damaged in transit. Any problems must be advised within 14 days of receipt of the goods.? Please email us within 14 days of receiving your order. Please include your order details plus photos clearly showing the damaged part(s) so we can identify them. This must be done before using, assembling or modifying the product. We will replace any parts damaged in transit free of charge. This is at our discretion. If we offer replacement parts, you must confirm you want them sent within 10 days of receiving our offer. Sometimes a partial refund may be offered instead of parts, at our option, if the product can be repaired easily by the customer. Prior approval is required. If the customer refuses replacement parts, then it is at their cost to return the goods for a refund less freight charges. In the rare instance a part is missing let us know exactly what part it is and we will send it to you ASAP. We do not offer an extended warranty except those implied by Australian Consumer Law.