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This item is sold and delivered by Mr Roses, a Bunnings Trusted Seller. MarketLink FAQ's
  • Infinity roses are real, handpicked roses that will last for at least one year!
  • Our roses are cut at their most perfect state and specially treated with our eco-friendly solution which allows them to transform into long-lasting roses that maintain their freshness and structure
  • The outcome is that our roses magically continue to look and feel like real roses — because they are real — with the difference being that they will maintain their beauty and colour for at least a year!

16 stunning red infinity roses, beautifully presented in a grey box.

100% happiness guarantee. We promise to make sending and receiving our roses a joy. So if something is not 100% perfect, our Customer Delight team will always go the extra mile to make it right.

Roses will be delivered within 2 working days of placing your order (weekdays), no special delivery date can be specified.

We promise to make sending and receiving your roses a joy. So if something is not 100% perfect, our customer delight team will always go the extra mile to make it right.

Our delivery partner, StarTrack will provide tracking information. If the recipient is not home, our drivers will leave the box of roses outside the house only where they deem safe.If the driver does not find a place to leave the roses, these will be taken to you local post office for collection. An unsafe delivery might be if there is no sheltered place to leave the roses, or within clear sight of the street, or if there is no access to the building or apartments.

We will not take liability for any delivery made where the recipient is not at the destination provided and there is no safe place to leave the package, a refund in this instance will not be provided. 50% of the cost of the total retail value (inclusive of GST) will be incurred in the instance a fresh re-send is required since roses are perishable items.

Unfortunately, we are unable to take any requests with regards to delivery timings during special occasions such as Valentine's Day, Mother's Day, & Christmas Day.

Refunds are not available, only replacement roses can be provided.

Refund do not apply for non-delivery since tracking is provided and the sender is ultimately responsible for detailing the relevant delivery information and ensuring the recipient will be at the destination provided. In the instance a fresh re-send is requested, 50% of the cost of the total retail value (inclusive GST) will be incurred since roses are perishable items.

Refunds do not apply for issues around quality control where the recipient should take proper care of the Roses, in the instance, proper care has been given and images have been provided as evidence within a 5 day period to show the Roses in bad condition, replacement roses will be provided. Please call us if you have any issues with your order. There may be a number of ways for us to resolve a problem and if we have fallen below our usual standard of excellence we’ll do everything we can to put things right.

We are unable to refund any orders which are placed for special occasions (Valentine's Day, Mother's Day & Christmas Day) and all promotional & discounted orders.

Our early bird prices are the best rates we can offer pre-valentines. From the 7th of February, our prices increase since there is a huge demand for roses, and we find that costs from the best producers can nearly triple, which has an impact on our gift boxes. We don't want to compromise on our quality finish, so we want to make sure our returning customers know the reason behind the price differences for our Valentine's collection. No discounts can be offered/redeemed during the valentines period, which commences 1st February - 16th February.

In the event of small errors in the order such as the wrong message card we do not offer a full refund as the recipient has received the flowers which are the value of the order. We believe in being fair and reasonable in circumstances like this and a customer care team member will always request to call the recipient to apologise & read out the message. In this instance, complimentary chocolates will be gifted to your recipient.

In the highly unlikely event that the recipient receives a totally incorrect order (i.e. red roses instead of pink roses) or missing items, a photo of the roses must be taken in its original box and emailed to us by clicking on the Contact Seller link in your original order confirmation email. Once this is confirmed, we will resend the box of flowers at the earliest delivery time possible for the day.

Please note that since our roses are packed with individual water pouches per rose to ensure longevity, leakage may occur.